A contractor in British Columbia believes there is a single opportunity to make a first impression on a customer — and that starts with the service van.

As you look forward to the 2008 Pumper & Cleaner Expo, remember to make a plan for the show — and to keep it reasonable in scope.

Be mindful of the hazards of route drivers using cell phones and other devices while behind the wheel.

You do have options when faced with a past-due bill for a ‘hard-case’ customer who seems completely unwilling to pay.

Business owners and employees alike can take lessons from the experience of a U.S. Navy skipper who turned his destroyer into a top-flight outfit.

Three distinct divisions help Expert Plumbing Service keep a steady flow of business in a competitive market around Chicago.

Drain Doctor Plumbers in central Florida gains high performance and productivity from its fully outfitted Dodge Sprinter cargo van.

A waterblasting equipment maker looks at how standoff distance, traverse speed, rotation speed and other factors affect surface preparation.

Business owners vouch for the value of contracts as a way to display professionalism and protect both company and customer.

A new composite cutting blade and a hydraulic ram enable a California contractor to replace corroded pipes without disrupting a factory’s production line.

AlturnaMats Acquires Mobile Matts; Perma-Liner Names Dance Southeast Sales Manager; Perma-Liner Names Dance Southeast Sales Manager; Putzmeister Launches New Web Site; and Keffer, Debris Dam Inventor, Killed in Car Crash.