Being an attentive listener not only provides you the opportunity to give customers what they want out of a job, but also puts you in a good position to clear up misunderstandings and prevent unrealistic expectations

Roadside workers need to have their attention on the hazards of the job

Properly executing the technical aspects of a pipe rehab job is vital no doubt, but your ability to aid your municipal client in keeping affected residents in the loop about the project is just as important

Your technical skills might be excellent, but if you can’t master the art of communication, you’ll ultimately be hurting your business

Have you started your cleaning business with a friend, or are you contemplating a new startup with your bestie? If so, you should proceed with caution.