Be sure to devote time to training customers as you would your employees. A well-educated customer is a loyal customer.
It’s not only for lifestyle influencers. Whether the objective is customer engagement or employee recruitment, some contractors have found Instagram to be a valuable tool.
This is a business of delivering bad — and sometimes expensive — news to homeowners, so it’s vital to have their confidence first or risk losing their loyalty
Customers don’t like price increases, but if you get the messaging right, you can usually avoid pushback and still retain their business
CNG and electric vehicles impress customers and give drain cleaners an environmental edge
Software helps Texas company generate online reviews and protect its reputation
Providing an explanation of your work on a service call goes a long way with customers
