Explore how switching from time and materials to flat rate affects your bottom line. We will talk about operations changes and leadership concepts critical to a successful transition, as well as the secret to getting your employees excited about flat rate.
Anja Smith has owned and operated a service company, All Clear Plumbing, in Greenville, South Carolina, with her parents since 2012. She is also a writer, speaker, coach and consultant under the brand Tradebiz Toolbox. Smith is a regular contributor to Plumber, Cleaner and Pumper magazines and has presented at multiple conferences and trade shows, including the Water & Wastewater Equipment, Treatment & Transport (WWETT) Show.