Tough Conversations

Here are four techniques to help you say what needs to be said, with integrity, when it’s hard for you to say it and the other person doesn’t want to hear it

I’d like to see you in my office at the end of the day.” This is one of those requests that just gives a person chills, a pit in the stomach, cold sweats, even nausea.

Often the one hearing those words is not the only one feeling the discomfort. What is it about a request like...

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